Frequently Asked Questions
Find answers to common questions about our home solutions
How do I assemble my SONGMICS HOME furniture?
Each product comes with a detailed instruction manual and an assembly kit. You can also find digital PDF guides on the specific product page under the 'Downloads' section.
Are your storage products moisture-resistant?
Many of our fabric organizers and metal shelving units are designed with moisture-resistant coatings or breathable non-woven fabrics suitable for various home environments.
Can I purchase replacement parts?
Yes, we offer replacement parts for most of our furniture and storage items. Please contact our support team with your order number and the specific part letter from the manual.
What is the weight capacity of your shelving units?
Weight capacities vary by model. Generally, our heavy-duty garage shelving can hold up to 385 lbs per tier, while decorative wall shelves range from 11-22 lbs.
Do you offer bulk discounts for office or commercial use?
We do offer B2B pricing for large volume orders. Please reach out via our contact form for a personalized quote.
Is the wood used in your products sustainably sourced?
We prioritize the use of CARB P2 compliant engineered wood and sustainably harvested bamboo to ensure environmental safety and product durability.